Requirements

Job Requirements:

  • Knowledge of standard English grammar, spelling and punctuation and ability to appropriately receive, maintain and log all radio traffic information. Ability to maintain the confidentiality of department information and reports of all dispatched agencies as required.

  • Capable of multi-tasking, exercising good judgment and making quick decisions in stressful situations.

  • Ability to obtain/maintain certifications in EMD, FSD, LED, NIMS 100, 200, 700, 800 and IDACS.

  • Practical knowledge of area law enforcement, EMS and fire departments and ability to effectively perform the essential duties of the position including clearly speaking and hearing in person, by radio and telephone, accurately seeing the printed materials and sitting for long periods of time with little or no opportunity for breaks during the shift.

  • Ability to effectively listen, comprehend and communicate with co-workers, the public, other officials and agencies during a variety of emergency situations and take authoritative actions as situations demand.

  • Capable of working rotating shifts, weekends, holidays and overtime. Flexibility in order to accommodate unexpected situations, emergencies, etc.

  • Able to maintain a professional, calm and helpful attitude with callers.

  • Able to work well with others in a confined area for hours at a time.

  • Must be an effective problem solver.

  • Ability to analyze situations quickly and objectively, and on own initiative, to determine proper course of action.

  • Effectively work with other divisions within the office as well as agencies outside the office.

  • Must want to work in a public services environment and have a desire to assist the public in stressful situations.

Employment Requirements:

  • US citizen

  • Be at least 18 years of age

  • High school diploma or equivalent (GED)

  • Valid Driver’s License

  • Be of good reputation and character

  • Does not have a criminal record

  • Have a good past work history

  • Have appropriate mental alertness, emotional stability, resourcefulness and initiative in handling emergency situations.

  • Have touch type skills of at least 35 wpm

  • Pass FBI criminal history screening

  • Must read all departmental Rules and Regulations, Policies and Standard Operating Procedures carefully and abide by them.